In order to cancel your hosting account, you will need to log-in to the member support area found at Members Support
Once logged into the Members Center navigate to the 'Products -> Product List'. Click the 'Actions' drop-down icon next to a service and choose 'Cancel Package'.
Login in to the Members Center to file a support "Account Cancellation" ticket. After review, we will cancel your account. This ensures that the website owner is the only person who can cancel an account.